CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
As always, honest and helpful. This time they checked out a car I wanted to buy (and did). They got me in right away, and did a total check. A great group of guys I trust. Erin V |
Had a flat... they got a new tire, mounted it on the car and properly stowed my spare back in the trunk. They've always taken good care if me there no matter what the problem I've had with my cars! Bill G |
Highly recommended for auto repair and towing. Jim and the employees here have treated me with respect and helped in assisting any questions I had. When the tow driver was running a few minutes behind, he made initial contact with me and called with updates of their location. Terah C |